Jim Pahl-Washa


Location: Madison, WI


Certified Scrum Product Owner
Certified ScrumMaster


James Pahl-Washa attended legacy event, "Scrum Coaching Retreat Raleigh, North Carolina"


Jim has been a Systems Development Manager in the public and private sector for more than 30 years, and a certified Scrum Master since 2004.

Jim is also an avid boater as a member of the United States Power Squadrons, working to promote safe and environmental responsible boating. Jim is a certified boating safety instructor with the United States Power Squadrons, American Red Cross, and the Wisconsin Department of Natural Resources. He provides training in the classroom and on the water to make recreational boating fun and safe for all.

Jim holds a Bachelor of Arts in Business Administration and Computer Science and a Masters of Business Administration (MBA) with a focus on Strategic Information Systems.

Work experience

Omni Resources, Scrum Master
May 2013 - Present, Madison, WI, US

Jim is working with the Wisconsin Department of Public Instruction (DPI) as a Scrum Master and Coach. Jim served concurrently as the Scrum Master for the DPI Information Systems, Security and Infrastructure (ISSI) Team and the Teacher Education, Professional Development, and Licensing (TEPDL) Team in 2013, focusing on the the development of a Web Service Hub for teacher licensing and the installation of System Center 2012-R2. Jim currently serves as Scrum Master for the Core Applications Development Team and the Open Data Collections Team. The teams are developing a number of new dashboards and tools in addition to adopting new interoperability standards for collecting and reporting student and teacher assessment information.

Safe Bridge Solutions, Business Analyst and Project Manager Consultant
March 2012 - January 2013, Madison, WI, United States
Completed the business requirements phase and coordinated the user acceptance testing and implementation of a document repository migration for a local financial group. Conducted the business requirements working sessions, Provided User Acceptance Testing (UAT) leadership and guidance for the Madison, Wisconsin and Great Bend, Kansas offices.

Wisconsin Department of Revenue, Information Technology Manager
January 1986 - June 2011, Madison, WI, United States
Served as an Applications Development Section Leader for the Wisconsin Department of Revenue (DOR), Division of Technology Services Completed the strategic planning and initial integration of Individual Income, Sales, and Excise taxes. Integrated property and assessment information with municipal and county governments. Served as a staff member of the Wisconsin Electronic Recording Council to provide technical support for the creation of administrative rules and standards governing property records electronic recording. Served as the DOR GIS point of contact on the State Agency Geographic Information Council (SAGIC), to develop a state-wide parcel data layer in support of State and County mapping solutions. Focused on business automation needs for the State and Local Finance Division as Scrum Master and Product Owner. Provided department-wide training sessions on Accelerated Improvement. Served as Scrum Master for multiple electronic filing and web service development projects to streamline DOR and local government processes, including the Real Estate Transfer Return e-filing (eRETR) system. Served as the eRETR Project Manager during the Requirements and the Development phases As Scrum Master, I established the DOR's agile development model that allowed the scrum team to build the system in ten months and complete a state-wide roll out two months ahead of schedule. The project exceeded all Return on Investment (ROI) targets, saving the DOR in excess of $400,000 annually and the private sector nearly $2 million dollars annually. I also served as the Scrum Master for the development of Municipal Assessor Reporting Web Application and File Transfer system. I served as the Scrum Master for the Configuration Management and Change Control system used to govern the Integrated Property Assessment System (IPAS) project. The project created a Trusted Submitter Security layer for all electronic filing applications under the IPAS umbrella, providing role-based layer of services and application access customized to each client. As Scrum Master, I developed and provided a series of on-site Training Sessions for businesses, county officials, and the general public users of the new eRETR system. I also served as Scrum Master for the development of web services with third-party software vendors to further streamline reporting between county and state government using a single sign on (SSO) approach.