Han van Loon



Location: Switzerland

+41 78 9335056


Certified Scrum Professional
Certified ScrumMaster
Certified Scrum Product Owner


Han van Loon.

Competences - Coaching, training and creating organizational cultures oriented towards excellence. Agile methods esp Scrum training development and delivery, and Scrum coaching (CSP, CSPO & CSM). Workshop and change facilitator. Process engineering, management and improvement.  Strategic management, management of innovation and product R&D. Inter-company management and management-technical liaison. Quality Management Systems and Quality Assurance. Standards setting work in ISO JTC1/SC7, ECSS, SNV. IT operations, development, testing and service desks, and outsourcing. 

Popular Conference and Seminar Speaker. 

MBA and BBA course developer and trainer (visiting & associate professor).

Other roles include: Information Services Manager/Chief Information Officer. Research and Development Manager: Director of Innovation. Business Development and Marketing. Quality Manager. System Designer. Software Developer.  Global project manager. Trainer.

Work experience

Zurich Insurance, Innovative Project Delivery, Group P&PM
January 2009 - Present, Zurich, ZRH, Switzerland

Agile advocate in Zurich Insurance in role as head of Innovative Project Delivery. Scrum trainer and Scrum coach. Launched Scrum initiative in Zurich Insurance. As Scrum trainer and coach I have guided the launch of 22 Scrum teams and projects to date.

Develop project tailoring guidelines for agile methods including Scrum October - November 2009 - 60 hours

Agile method tailoring advice as coach for project teams throughout 2010 - 180 hours

As the Zurich internal Scrum trainer and Scrum coach, perform the following activities:

Launch Agile and Scrum innovative project delivery initiative 2011

Develop Zurich internal Agile and Scrum awareness training sessions starting in January 2011 - 200 hours

Deliver Agile and Scrum awareness sessions March - October 2011 - 160 hours

Develop initial Scrum web pages for Zurich ZPMF portal in 2011 - 80 hours

Develop Zurich internal Scrum master training starting November 2011 - 260 hours

Deliver Agile and Scrum awareness sessions in 2012 and 2013 (on demand) - 160 hours

Train and coach ZICSA Broker Zone Scrum team starting in February 2012 - 250 hours

Train and coach COPS project team, starting in June - October 2012 - 250 hours

Train and coach Green Wave 2 project team in July - September 2012 - 150 hours

Train and coach Farmers Life Insurance LifeNet 2.0 team starting August 2012 - 250 hours

Train and coach TOSCA team staring July 2012 - 120 hours

Develop comprehensive Scrum portal as part of the Zurich ZPMF project management portal starting in 2011 - 200 hours

Train and coach first UK Life team November 2012 - 120 hours

Train and coach ZICSA 2nd wave teams Jan 2013 - 160 hours

Train and coach UK 2nd wave teams Feb March 2013 - 220 hours.

Train and coach UK 3rd wave teams April - May 2013 - 120 hours

Train and coach Zurich corporate zurich.com team June 2013 - 100 hours

Train and coach Zurich CAPS team July 2013 - 60 hours

Coaching UK MOSS & Data retention teams August - 80 hours

Train Zurich corporate DBE team and product owner September - November 2013 - 180 hours

Train Zurich corporate Group P&PM and IIS teams  October 2013 - 40 hours

Coach IIS product owner and scrum master - November - 20 hours

Train UK 4th wave teams November 2013 - 60 hours

Zurich Scrum network survey and corporate Scrum capability initiative planning November - December 2013 - 60 hours

Commence preparation of Scrum Product Owner course starting December 2013 - 60 hours (to date)

Leistungs Consult GmbH, Principal Consultant
February 2005 - Present, Walchwil, Switzerland

Organizational excellence and innovation consultant. Agile trainer and coach (JAD/RAD, XP, EVO, Scrum).

Develop and introduce Agile product development methods into Operations and Project Management MBA courses at IUN International University in Geneva) and UBIS (University of Business and International Studies) 2005 - 2006 - 80 hours

Develop and deliver presentation 'The mature approach to agility' at 3rd World Congress for Software Quality, Munich 2005 - 40 hours

Describe use of XP within Philips research in Netherlands in the authored book: Process assessment and improvement - A practical guide. ISBN-13: 978-0-387-30044-3 - 40 hours.

Develop and deliver Introduction to Agile courses in Netherlands September 2008 - 120 hours

Refine and deliver Introduction to Agile training in Poland September 2009 - 80 hours.

Active participant on LinkedIn Scrum forums in 2012, 2013 - 80 hours.

Other competences:

Strategy development and implementation. Process development. Principal - ISO process assessment standards. Standards developer for ISO and SNV. Clients include: Swiss Reinsurance, Postfinance, A-Lanes, Nottingham Trent, International University in Geneva, UBIS Geneva. ESA and Polish society for quality. Associate professor teaching MBA operations management, project management, enterprise culture and team culture subjects.

Synspace, Senior consultant
January 2001 - May 2005, Basel, Switzerland

Senior consultant. European Space Agency projects: risk, reuse, process assessment, target process profile projects. Anite projects: process assessment and improvement. SwissLife: outsourcing. The Fantastic Corporation: development processes.

Develop and deliver Operations and Project management course for IUN (International University in Geneva) 2003, including agile product development methods - 160 hours

CelsiusTech - SAAB Systems, Information Services - CIO
August 1991 - January 2001, Adelaide, Australia

CIO and Head of Information services. Executive committee member. Quality Manager.

Agile project implementation: introduce JAD/RAD agile project practices in 1998 with custom agile contracting, project management, development and deployment. - 300 hours

Coach agile product developments - 230 hours

Articles I've written

Scrum and STARS
Teamwork is one of the foundations of Scrum. Scrum includes a number of principles and practices that promote working as a team, including team autonomy, self-organization, no explicit manager role, and everyone being called team members (i.e., n...