IBA, Director, Agile Business Unit
January 2012 - Present, Herndon, VA, United States
Mr. Hunter McCluer is the Agile Business Unit Director for IBA. Mr. McCluer is a senior Agile Scrum Master / Scrum Coach / Program Manager. He is PMI and Scrum Alliance Certified with over 27 years of proven success guiding teams that develop and deliver complex client solutions. He brings extensive on site, off site and off shore teaming experience to IBA.
His industry experience includes Defense Health, State and Federal Government, Health Care, Finance and Mortgage Banking, Cellular and Digital Wireless, Education, and Television, Internet and Mobile Advertising.
Since January, 2012, Mr. McCluer has coached and brought on line 14 DOD Product Development Teams at DHSS, and conducted ~150 Agile Training Sessions that range from a 3-hour Agile 101 / Intro class to up through all parts of the Agile process. (Backlog and T0 Prep, and included training teams on all key positions, meetings and deliverables for a successful Agile Scrum team. Mr. McCluer has acted as an embedded Agile coach for the 14 above DOD Product Development teams, where by he mentors new Agile teams from T-30 days / ramp up / Product Backlog creation, through their 1st 3 sprint cycles.
He is also the founder of the Washington DC Federal Scrum Alliance User group. A group with ~1,800 registered members via our Constant Contact system. Our User Group site can be found at http://scrum.ibacorp.us.
In addition to his training courses at DHSS, while at IBA, he has provided on-site training to teams at Walter Reed, Ft. Detrick and DHIMS.
Comcast, Consultant Agile Program Manager Coach
June 2011 - January 2012, Washington, DC, District of Columbia, United States
• Implemented new Agile program processes and controls to identify and improve team delivery and performance.
• Helped teams move from Quarterly to Monthly Production Release Cycles.
• Created "Agile in a Box" - Turn key training to implementation solution to help teams successfully transition to the Agile Scrum Methodology.
• Code / deployments used in over 27 million Comcast set top boxes across the U.S.
• New process improved / increased production software deliveries by ~400%.
• Aligned stand-alone component teams to function as a single unit, focused on a common mission and set of goals.
• Implemented 12-week revolving cycles (Planning / Execution / Release) to help teams manage and achieve Product Roadmap objectives.
• Scrum Master - Research and Development and Tools teams.
Fannie Mae, Agile Consultant / Coach
January 2010 - January 2011, Washington DC, Washington DC, United States
Consultant - Senior Technical Project Manager – Credit Bureau Initiative
Assembled and led a team of 85+ internal and external staff that designed, developed and deployed the largest Oracle dbase to date inside Fannie Mae. Project was an SDLC 2.0 Pilot and an EDA Intercept Program.
Solution brought in, normalized and published Credit Report data, for all Fannie Mae Loans, from 1996 – 2010.
Solution is est. to save $100m per year, with a 5+-year life span.
Solution will be utilized by 400 plus staff to help Fannie Mae achieve its #1 Corporate Priority: “Manage the Fannie Mae Credit Book.
Numerous program processes were adopted by Fannie Mae Finance and SDLC teams.
Advised / coached on the setup of an Agile PMO and Program for another Group / team.
AOL, Senior Scrum Master / IT Tech Project Manager - AOL Online Media
April 2004 - January 2010, Dulles, VA, United States
• Assembled and led Agile and Waterfall teams that designed, developed and deployed numerous highly complex initiatives, in mission critical, revenue generating environments. Deployments encompassed front end, back end, and network / infrastructure upgrades. Teams included on site, on shore, off site and international resources.
• Led teams through process to form, storm, unite, initiate, plan, and execute as a single unit, focused on a common goal.
• Successfully launched over 30 initiatives into production, resulting in lowered cost and increased revenue to the respective business units and AOL overall.
• Provided team members and executive stakeholders weekly, and when needed, daily updates on program health, and status.
• Lead global technical teams, which implemented Phase I of a complex ad server migration for all AOL Ads. Results of the migration were greatly improved ad functionality, significant cost savings, and approval to proceed with overall conversion.
• Business Client units included AOL Advertising, AOL Mobile Advertising, Billing, Streaming Media (Audio and Video), Tacoda Behavioral Targeting, and more.
• Developed and deployed various Agile tools to streamline and enhance Planning Sessions, Daily Stand-ups, Demos and Stakeholder reporting.
• Provided Agile overviews to groups interested in converting from Waterfall to Agile to streamline process and improve on time delivery of products.
• Managed successful relocation of two Data Centers.
• Produced and co-hosted monthly employee and contractor networking events, DWBH@AOL. Events were a venue to celebrate successes, highlight new ideas and showcase new products, both internal and external. Events raised over $125,000 for local and national charities. Normal event crowds were ~1,200 Guests, with larger events at ~3,800 Guests.
AT&T Wireless, Lead Program Manager
March 1996 - August 2000, Bellevue, WA, United States
Lead Scrum Master / Program Manager / Managing Director - AT&T Wireless National Billing / Usage Delivery Conversion Project
• Bid, won and managed $20 million SCRUM project that successfully upgraded national billing environment.
• Successful converted 71 switch sites, along with all related applications and client systems from a batched, call record collection and distribution environment to a real-time, UNIX based centralized architecture.
• New architecture managed mission critical, real-time feeds from all cellular switches, while feeding all downstream applications including customer billing and fraud prevention.
• Project team: ~70 individuals, 6 Project Managers, 4 consulting firms, various hardware and software vendors, and numerous client Finance, IT, and Engineering teams.
Lead Program Manager: AT&T Wireless North East Region Inbound/Outbound CRM Upgrade Project
• Bid, won and managed $8 million project that successfully deployed new front and back end solutions, as well as new LAN/WAN environments, for over 250 offices and over 3,000 CRM client workstations spread across 80 sites.
• SCRUM Project deployed new in-house application, upgraded back-end databases (Oracle/Sybase), and deployed new UNIX and Windows workstations into North East Region's 7 x 24 CRM production environments.
• Program team: ~150 individuals, 10 Project Managers, 3 vendors, 6 consulting firms, and 3 client teams.