Enrique Fiallo

  

Program Manager, Subway

Location: Miami, Florida

786.269.7032

Certifications

Certified Scrum Product Owner
Certified ScrumMaster

Groups I belong to

South Florida SUG (SOFSUG)

Biography

Enrique "Henry" Fiallo

 

I am an experienced Program Manager, Product Manager and Owner, Scrum Master, Executive, Information Technology Professional, Author, Speaker, Lecturer, Coach, Mentor, and Blogger.

My life experience includes executive and technology management, writing, speaking, teaching, and consulting, including roles as a Product Manager, Product Owner Scrum Master, CEO, CIO, VP of IT Operations and Applications Development, Chief Technologist, Director of Architecture, Infrastructure, Database Administration, Network Management, Telecommunications, and Information Security.

I am highly skilled in Agile and Scrum Software Development and Engineering, Process Engineering, Strategy Formulation, Organizational Design and Development, Team Dynamics, Information Systems, and Business Operations. My Industry experience includes healthcare, transportation, logistics and supply chain, technology and networking, utilities, quick service restaurants, management consulting, and education.

Work experience

Franchise World Headquarters LLC (Subway), Global Program Manager
September 2013 - Present, Milford, CT, United States
Global Program Manager for a 41,000 restaurant brand, developing and deploying a Point of Sale Ecosystem world wide to 105 countries.

Independent Purchasing Cooperative, Product Owner
July 2012 - Present, MIAMI, Florida, United States
Product Management (Scrum Product Owner) for Subway's 27,700+ Point of Sale systems that process over 4 million cash, credit, debit and Gift/Reward card transactions per day for Subway restaurants throughout North America. Responsible for the Product Road Map, Release Plans, Product Backlog, and overall Product Delivery.

Independent Purchasing Cooperative, Product Owner
July 2011 - June 2012, MIAMI, Florida, United States
Product Management (Scrum Product Owner) for a payment processing platform that processes 2.5 million credit, debit and Gift/Reward card transactions per day for 27,700 Subway restaurants throughout North America. Responsible as a Product Owner for the development and delivery of Subway card functionality on the platform. Successfully completed internalization (in-sourcing) of over 100 million Subway cards from an external party.

Independent Purchasing Cooperative, Scrum Master
January 2011 - June 2011, MIAMI, Florida, United States
Scrum Master for a team developing and deploying a payment processing platform that processes 2.5 million credit, debit and Gift/Reward card transactions per day for 27,700 Subway restaurants throughout North America.

Florida Power and Light, Chief Technologist
February 2002 - November 2004, Miami, Florida, United States
Lead Architectural, Telecmm, Network Operations and Information Security Groups.

Ryder Integrated Logistics, Vice President - Logistics Systems
November 1986 - November 1996, Miami, Florida, United States
Responsible for Development, Implementation an Operation of all Client Logistics Platforms