Herman Chan

  

Oppenheimer Funds

Location: United States


Certifications

Certified ScrumMaster
Certified Scrum Product Owner

Biography

Passionate in leading development and client services teams to deliver online solutions. Over 12 years in technology and leadership roles to drive business growth through agile and traditional approaches. Proven abilities to promote efficiency, increase profitability, lead on-site and offshore teams to achieve best-in-class performance. Motivate team members to higher levels of performance for the group and their own careers.

Specialties

Project Management, Product Development, Consultative Sales, Client Services, Account Management, E-Commerce, Professional Services, Client Communications, Marketing Campaigns, Operation management, PMO development, PMP, Scrum Master.

 

Work experience

Oppenheimer Funds, Product Owner
July 2010 - Present, New York, NY, United States
Vice President, Account & Project Management

[x+1], Scrum Master
April 2007 - July 2010, New York, NY, United States

Director, Client SolutionsEdit

[x+1] Solutions

Computer Software industry

April 2008 – July 2010 (2 years 4 months)

Led an implementation and operation team to improve clients’ website conversions using analytics, statistical models, and business rules integration; provided foresight to capture opportunities and prepare for unexpected scenarios; educated teams to adopt an agile product development culture; trained staff to capture complex product visions into simple concepts and actionable steps; increased profitability by coaching account managers and solutions engineers to offer scalable products and services.

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Director, Project ManagementEdit

[x+1] Solutions

Online Media industry

April 2007 – March 2008 (1 year)

Recruited to organize the technology teams to prepare for a major transformation; educated teams to adopt an agile product development culture; coached project managers to balance traditional and Scrum management methodologies for internal and external projects.

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