Elitecore Technologies Pvt. Ltd., Project Manager
April 2004 - Present, Ahmedabad, Gujarat, India
Joined organization aspiring for becoming a techno savvy professional. In role of Sr. Software responsibility included providing support to customer like TTML/Bharti & In2Cable working closely with client for new development. Promoted to Tech lead for enhancing companies new product line and role involved looking into product design/development and contributed to key module provisioning which is now part of Crestel Billing product. Promoted to Project leader role was towards handling projects independently playing key role in project rollouts and mentoring team for technical issues.
Promoted as Project Manager and now handling a project team of working on various projects for Tier – 1/Tier – 2 telecom / data operators. Profile includes handling team for solution mapping, design and development and ensuring project delivery and implementation as well as live support and hand holding client team for till customer goes live and at times working closely with FMS and Operations contributing to new CR’s and continued revenue assurance.