Gurpreet Singh


Agile Coach, MNC

Location: Buenos Aires, Argentina


I am a CSP / CSM certified Agile enthusiast. 

I am the First Certified SAFe Agilist in Argentina and 3rd in South America. I love spreading the word of Agile in Organizations, Conferences and Meetups.

I have 8 + experience in coaching Agile (Scrum, Scaled Agile, XP, etc) to geographically diversified teams. I have experience as a Product Owner/Scrum Master and as an Agile Coach for products ranging from CRM, ERP, US Health Care, Market Research, Surveys, Mobile Applications, Continuous Deployment Web Portals, etc.

I have exposure in other fields like Six Sigma, Coaching People and Organizations, PMP, Risk mitigation, SLAs, Scoping, etc.

My hobbies are writing articles for blogs on Agile. Looking forward to contribute more by delivering in conferences and write blogs. 

Work experience

US Healthcare Company, Agile Evangelist
May 2013 - Present, Noida, Uttar Pradesh, India

  • Currently working at US Healthcare Company  as Agile Evangelist
    May 2013 to Present (0 year(s) - 6 month(s)). Product Owner/ Scrum Master for Application Development Teams
    . Acting as an Agile Coach to assist teams to transition to Agile/Scrum Methodology
    . Responsible for requirement gathering and further break into stories or task for team to make them clear with Acceptance Criteria
    . Work closely with User Experience and technology to define detailed product requirement.
    . Partner closely with the engineering team to help determine the best technical implementation methods as well as execution schedule.
    . Responsible for identifying opportunities, build business cases, and define product vision and strategy
    . Define Specifications for Development and launch new releases of our enterprise product line
    . Track product development, and develop product launch plans.
    . Responsible for managing product backlogs & prioritize while looking at business impact
    . Analyze business needs and drive the product development
    . Defining the product requirements, user experience, beta programs and launch requirements
    . Defining and analyze success metrics to ensure product acceptance and quality.

McKinsey & Company, Product Owner / Business Analyst
August 2013 - April 2013, Gurgaon, Haryana, India

Previously worked with McKinsey & Company, Gurgaon as Product Owner / Business Analyst
Aug 2008 to May 2013 (4 year(s) - 9 month(s))• Preparing clients’ Requirement definition and translation to ensure accurate requirement definition and appropriate solutions.
• Validated technical designs created by IT developers against functional specifications.
• Managing the Product Backlog in response to changes.
• Identifying the gap in the requirements and doing the GAP analysis to document the additional information required from client
• Formulating core project deliverables including: User Stories, Acceptance Criteria, Release Plans, Sprint Results, and more.
• Reviewing the Work Stream metrics and their implications, including Burn Down Charts, Velocity, etc
• Alignment of business priorities with Agile & PMBOK methodologies (Scrum and extreme Programming)
• Proven ability to reduce costs during the Software Development phase.
• In-depth knowledge of MS Project, MS Visio, data modelling and other tools. 
• Proficiency in Workflow Management, Defect/Issue Tracking, Problem Management, Risk Management and Change Tracking across the application life cycle.
• Identification of "as-is" state vs. "to-be" state using a variety of applicable tools and techniques 
• Conducting sprint meetings viz. day planning, reviews, retrospectives, etc. and releasing it on-time by managing risk and planning the product construction, sprint by sprint.
• Involvement in Projects right from the Conception phase to Closure.
• Articulating the product vision and business strategy to the team and defining goals that realize the product vision.
• Overseeing end-to-end projects, taking complete ownership of the project through planning, execution and controlling throughout the lifecycle of the project.
• Transitioned the team to Agile mindset, improving speed of delivery by 10% at the same time reducing defects by 20% over a period of 6 months.
• Envisioned the set up of an Offshore team and it increased the Client Satisfaction by 20% and decreased the turn around time by 30%.

Dell International Services, Technical Support Expert
October 2006 - August 2008, Mohali, Punjab, India

Dell International Services, Mohali as Technical Support Expert 
Oct 2006 to Aug 2008 (1 year(s) - 10 month(s))• Performing the product discovery sessions to build a product backlog, envisioning, estimating the product, and planning incremental releases.
• Collecting customer feedback and transforming it into new features or enhancements.
• Providing feedback and makes decisions that steer the team based on what's delivered every iteration/sprint.
• Created the wireframes of the complex applications.
• Coordinated with the other Information Technologists to produce high-quality, IT-enabled applications, products and services.
• Sustaining a keen focus on maximizing business value and minimizing time to market and prioritizing (the 80/20 rule) and work break-down (divide and conquer rule)
• Overhauled existing business processes and reduced operations expenses by 20% - digitizing all products

Articles I've written

Stumbling Blocks
Ours was a typical Waterfall team that believed to the core in the SDLC (systems development life cycle). Our requesters were always adamant about sending countless changes to us at all stages of the project flow. This led to a lot of rework, a de...

The Agile Golden Triangle
The Iron Triangle was very rigid during the Waterfall era. . . . Let me introduce another triangle, the "Golden Triangle" of Agile.

Wet Scrum
Many companies tag themselves "Agile" as they execute software development projects. Scrum is the most commonly followed Agile way of working these days. Generally, organizations use a blended version to suit their needs. . . . So, why are companies moving to Agile?