Gavin Austin

  

Lead Technical Writer, Salesforce.com

Location: San Francisco, CA

Biography

Gavin Austin is Lead Technical Writer at Salesforce.com, where he writes online help, release notes, tip sheets, implementation guides, API development guides and programming language reference guides. Gavin has delivered presentations on Agile for the Society for Technical Communication (STC), WritersUA, Blue Shield of California, and San Francisco State University.

Articles I've written

A Writer's Guide to Surviving Agile Software Development
“Originally, the methodology did not include documentation, but many organizations have figured out how to use it...” From Alyssa Fox & Meredith Kramer—Mobile and Agile:The Floating Writer's Survival Kit