Darren Hoevel

  

President | Agilist, Pliant Solutions

Location: DC Metro, USA

208-440-2802

Certifications

Certified Scrum Professional
Certified ScrumMaster
Certified Scrum Product Owner

Biography

Agile practitioner enabling self-organizing teams in dedicated and mixed software development methodology environments. Possess superior team building and interpersonal skills with an ability to interface effectively at all levels. Skilled at leading and mentoring teams, designing IT architecture and executing requirements-driven release processes to enable organizations to build stable products quickly. Results driven IT Professional in IT Project Management, Customer-centric Solution Delivery, and Business Process Optimization.  Expertise in developing cross-functional business logistics and strategic workflows resulting in improved productivity and streamlined business solutions.  Extensive experience in project and commodity management and cost analysis including researching, designing, developing, installing and maintaining enterprise systems. 

 

Work experience

Pliant Solutions @ US Census, Agile Coach
May 2013 - Present, Suitland , MD, United States

United States Census Bureau, Suitland, Maryland

Agile Coach

Mobile Application Development, Technology Management Office

·   Driven implementer of the inception and adoption of Agile methodologies

·   Trainer, Mentor and Coach for all program stakeholders and US Census employees

·   ScrumMaster responsibilities include Stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Reviews, Story Board, Story Writing, Information Radiator and Agile Adoption

Eliassen Group, Agile Coach
November 2012 - March 2013, Bethesda, MD, United States

University of Maryland University College, Agile Coach and Sr. Project Manager

Learning Experience Online

- Driven implementer of the inception and adoption of Agile methodologies

- Trainer, Mentor and Coach for all program stakeholders and UMUC employees

 - ScrumMaster responsibilities include Stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Reviews, Story Board, Story Writing, Information Radiator and Agile Adoption

 

Blackfin Consulting, Scrum Master / Agile Coach
December 2011 - November 2012, Boise, Idaho, United States
State of Idaho, Department of Health and Welfare (DHW) Medicaid Readiness Project, ScrumMaster / Project Manager / Agile Coach (June 2012 - present) • Driven implementer of the inception, adoption, and transformation of Agile methodologies for the Medicaid Readiness project • Team contributor and ambassador of an “Agile Ecosystem “, driving the organization’s Agile process to maturity • Lead, mentor and facilitator of Technical Development teams providing enabling technology for cross functional teams across the enterprise • ScrumMaster responsibilities include Stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Reviews, Story Board, Story Writing, Information Radiator, and continuous Agile Adoption Health Insurance Exchange (HIE), IT Functional Architect / ScrumMaster (Dec 2011 – June 2012) • Analyzed Idaho’s options for the Affordable Care Act (ACA) and complied an implication analysis for Idaho Legislators, DHW and Department of Insurance (DOI) • Defined and documented the functional requirements necessary to develop a HIE solution based on the State’s current business process and future federal requirements • Prepared and reviewed solution designs, delivered improvement recommendations, and provided extensive guidance throughout the State’s HIE evaluation process • Provided standard, well-structured work planning which defined scope, resources, commitments, quality, risk, tasks, and acceptance criteria

SuperValu, Project Manager / QA Lead / BPD
April 2007 - December 2011, Boise, Idaho, United States

• Initiated the adoption of Agile methodologies • Managed complex IT projects driving toward completion while on time and within budget • Facilitated discovery meetings and interviews with business owners, IT and upper management to capture key interactions, activities and deliverables for cross functional projects and processes • Current and Future State business process design, documentation and requirements specification for cross functional projects (IT, Operations, Finance, Merchandising and Retail Operations) • Managed changing business priorities, resources and execution of testing efforts under the Point of Sale and Merchandising Point Solutions domains • Managed SOX compliance processes and documentation within Testing Services • Defined, designed and improved strategically significant business processes that resulted in improved profitability, customer value and efficient and effective operations • Contributions to SuperValu: o Point of Sale Conversion IT Asset Management, Change Management, IT Vendor Management, Enterprise Workforce Management, Merchandising EDW Consolidation, Item Master Consolidation, GL Conversion, Enterprise Capacity Planning, Food Safety Recall Reclamation Verification System, Auto Cash Management, Store Development Lifecycle, IT Service Lifecycle, IT Quality Management, HP Service Manager 7.0, POS

Google, Inc., Project Manager / IT Manager
April 2004 - February 2007, Mountain View, California, United States

• Training of Agile methodologies an priciples for Google New Hires • Global IT Vendor Manager • Managed relationships with OEMs (HP, Lenovo, Dell, Fujitsu, Toshiba, Tandberg and Mitsubishi), distributors/VARS (Insight, Zones) and service vendors • Identified, selected and negotiated millions of dollars in commodity contracts while building better business processes for receiving and distributing hardware • Analyzed spend forecasts for Google’s Operation team aligning department and company goals IT Operations Manager • Spearheaded the International Hardware Deployment project which restructured worldwide hardware deployment from a centralized model to a hub and spoke infrastructure, contributing to better inventory management • Trained worldwide Technical Staff on deployment logistics • Collaborated with the Inventory team to ensure that all new hires have the necessary computer systems, software, hardware, and support before their first day of joining Google • Managed inventory levels for all standardized hardware, laptops, desktops, workstations, monitors, cell phones, EVDO cards, video conferencing units, and projectors • Outsourced non-crucial business needs, enabling our technicians and engineers to concentrate on Google’s core business functions and maximize ROI • Established a global capital asset tracking system that moved data entry from regionalized systems (excel spread sheets) to categorizing, tracking and reporting of all Google’s assets under one coherent web-based system • Rebuilt the ticket categorization structure for Google’s internal ticket system, thus creating an Enterprise Incident Tracking Application, giving management more comprehensive reports and trend analysis as well as ease of ticket categorization for the Desktop Support team Team Lead • Contributing member of the core interview team which developed interview standards and content for fellow interviewers, ensuring consistent feedback for prospective candidates • Dedicated two to four hours per week for conducting interviews and completing comprehensive feedback for the hiring committee • Created and developed the “Google Buddy” program which introduced the 50 – 280 new hires per week to Google’s culture, internal information systems and enterprise processes

Actel Corp, IT Project Manager / Sys Admin
August 2000 - February 2004, Sunnyvale, CA, United States
IT Project Manager / System Administrator • Designed, analyzed and implemented IT based projects in relation to enterprise solutions; HEAT Helpdesk Solution, service level agreements, local back up procedures and security policies • Supervised and directed technician workflow and ticket creation/closure to ensure work efficiency and customer satisfaction • Managed vendor relationships and contracts for PC hardware, system applications, and warranty services