David Burland

  

Manager, Quality Assurance, Boingo Wireless Inc

Location: Los Angeles


Certifications

Certified ScrumMaster

Groups I belong to

Scrum Club

Biography

25 years IT expertise with data center and technical services operations, application support (installation, support, and SLA management), server systems (Wintel, Linux, Unix), Email systems (Lotus Notes, Microsoft Exchange), Collaboration (Lotus Notes, Sharepoint, Webex, Interwise), Server virtualization (VMWare, Xen). Strategic and thought leadership in the areas of server consolidation and virtualization, email and collaboration systems, Wintel server operating systems and desired state management, web conferencing, document management, audit process support (SOX/PCI), data center migration and transition. Regional and global leadership and project expertise.

Specialties: 20+ years in IT management and leadership
15+ years regional/global technical PM experience
15+ years email/colloboration systems experience
10+ years Windows server/Wintel systems experience
10+ years Kepner-Tregoe Program Practitioner/Leader
4+ years Agile/Lean practices (Scrum/Kanban)
PMI Member

Process & Workflow Automation, IT Service Management, Application Portfolio Management, IT Compliance & Audit, IT Diligence Assessments, Data Management, Business Analytics, and Project Management

Work experience

Boingo Wireless Inc, Manager, Quality Assurance
July 2012 - Present, Los Angeles, CA, United States

Project lead supporting PCI DSS v2.0 compliance including but not limited to coordinating with QSA vendor for penetration testing and assessment, building document repository in Confluence to support evidence collection, developing all progress reports, leading technical remediation initiatives, assisting with decision making on PCI technology, cutover and migration planning for in scope systems, cost/benefit analysis.

Leading project to implement wireless services for major retailer. Tasks include but not limited to project coordination with client and multiple vendors, developing project plans and progress reports, leading meetings and presentations, project risk management, interdepartmental coordination for technical initiatives (QA, load testing, hardware scaling).

Leading and supporting all production operations tasks and projects for Systems, Network, and DBA teams. This includes all project planning and task management (JIRA and Agile/Kanban planning boards), meeting coordination/facilitation, leading strategic and tactical initiatives, SOX/PCI audit support, collaboration with QA/Development teams, cost analysis and budgeting.

Agile coach, mentor, and project leader for select web development projects and initiatives including assisting with developing Agile enterprise framework, capacity planning, leading scrum ceremonies (backlog grooming, sprint planning/reviews/retrospectives)

Sleepy Giant Entertainment, PMO Director
December 2011 - June 2012, Newport Beach, CA, United States

Supervisory role with team of 8 Web PMs/Producers supporting gaming infrastructure and web services for customers such as Disney, Fox, ABC

Led the charge in transforming SGE into a Scrum/Agile organization, leading to significant impact on overall product delivery velocity

Ensured there is full transparency in status of all projects, resource allocation & investments in the SGE project portfolio at any point in time for executive consumption

Coached Project Managers and project teams on the application of Agile principles and practices and ensure there is sufficient consistency in execution of all projects

Partnered with engineering in driving best practices for agile software development like unit testing, test-driven development, continuous integration and continuous deployment

Expert at risk management and mitigation planning while managing the project portfolio ensuring that executives are presented with specific decision options related to risks

Meteor Games, LLC, Technical Project Manager / Scrum Master
September 2010 - October 2011, Beverly Hills, CA, United States

Working in the PMO to implement Agile/Scrum based ceremonies and practices

Supporting Platform Engineering group by facilitating daily scrum meetings and helping to guide strategic services initiatives and projects

Supporting Data Warehouse team though project planning and coordinating with technical engineering groups for task assignment and completion.

Supporting systems engineering and project tasks in a dynamic LAMP environment

Creating and executing project work plans to meet changing needs and requirements

Ensuring all projects are complete by their deadlines

Facilitating communication about relevant projects to the team and superiors

Motivating coworkers to attain their goals.