Chiranjeev Mohapatra

  

SENIOR BUSINESS ANALYST/Scrum Master, Accenture Services

Location: PUNE, MAHARASHTRA

09594063010

Biography

NAME: CHIRANJEEV MOHAPATRA                                                                                   

E-mail: cmgd125@yahoo.co.in

Mobile - 09594063010

Flat No 104, Matoshree Housing Society, Plot no  385, Koparkharaine , New Bombay - 400709

 

Business Analyst  with more than 6 years of experience in the areas of  Life Insurance/Pensions and Banking.

 -------------------------------------------------------------------------------------------------------------------------------------------------------------                   

  • MBA (Finance & Marketing) from Bharati Vidyapeeth University, Pune (2006-08).
  • LOMA Level I Certified and Licentiate from III, India. Annuities and Pensions (AAPA 273).
  • A keen implementer with skills in handling in end-to-end project management and ensuring effective management of various resources to meet project specifications.
  • Proficient in managing activities pertaining to requirement gathering, development of functional specifications, design & development and co-ordination with customers
  • Defining system scope; analysing existing system logic and operation; feasibility study, gap analysis, and developing recommendations for procedures to solve end user problems
  • Expertise on business tools like IBM Requisite Pro, IBM Clear Quest, R12 application for Change Management Process flow, Clarity, Sharepoint, IBM Rational Team Concert (Sprint work allocation), JIRA and HP Quality centre.
  • Involved in Planning and estimations of various projects, Stakeholder management, Issue and risk management, Quality, Client management, Commercial management and team management.
  • Hands on experience in Agile (Scrum) and Waterfall methodologies.
  • An effective communicator with honed leadership, coordination, analytical and planning skills
  • Hands on experience on Mainframes and SQL Server.

 

                                                 Core Competencies/Industry Skills                                       

  • Functional Business Analyst with versatile experience & knowledge of Insurance/Pension, Wealth Management and Capital market.
  • Involved in Client presentations and managed Diamond clients of Accenture US/EALA region.
  • Major experience in Life and Pensions pertaining to Indian, UK/Europe and US markets.
  • Have experience of working on NSDL product suite for New Pension System, Life Asia, Accenture Life Insurance Platform (ALIP) and HSBC's - (Life Pen Policy admin system - UK region and CPAS - Mark's and Spencer's Policy Admin System UK region), Polaris product suite - Intellect for (Custody and Wealth Management).
  • 3 months Onsite experience at Client Location – For Generali France
  • Acting as Scrum Coach and successfully implemented projects based on agile methodology.
  • Acting as POC for FS- Innovation Centre and involved in Client presentations in Accenture IDC.

                                                                      

                                                                            Employment Record

Feb 2013 – Presently at Accenture as Senior Business Analyst/Scrum Master – Generali - France

 

  • Working as Business Analyst on Accenture's product suite - Accenture Life Insurance Platform.
  • Liasoning with Client to understand and define business requirements and lay down product roadmaps.
  • Supporting Insurance consulting engagements on product development across EALA/US regions
  • Analysing the various Product Control processes, creating process flows, Architecture diagrams & data flow diagrams as part of Requirement Gathering process
  • Manage Product and Customer Releases, Author Business Requirements Document, Functional Requirements, Use Cases, Prototypes.
  • Analysis of our current base and identifying potential clients to whom the various products can be pitched
  • Competition benchmarking & mapping to build propositions which are the best in the industry
  • Building & improving the process and technology platform for effective delivery of the proposition
  • Advising senior stakeholders on project planning, business case, test strategy and implementation plan
  • Ensuring Business Requirements are clear and agreed, the impact on Business process is understood and managed
  • Creating Business Requirement Documents, Test Plans & Test scripts for the new processes and systems being implemented
  • Train Product Controllers on all the new Change being implemented to ensure smooth on-boarding to a new process/system
  • Creation of project estimations, project plans, risk registers and lessons learned reports.
  • Engage in activities like process mapping and gap analysis.
  • Work with Engineering and QA to design, develop, and test product within release timeline. Review design documents, test plans, test results, and documentation.
  • Support the testing team to complete Product testing and Interface testing.
  • Supervising business diagnosis, planning and process design activities.
  • Oversee the testing and implementation of the solution, and validate that the final product satisfies the defined requirements.
  • Coordinating with the onshore team and providing daily updates on the progress of the Project.
  • Nominated as a Trainer for Agile Scrum Trainer for rolling out Agile project implementations within Accenture.

Projects handled:

  1. PAS  Implementation  for Generali France
  2. Feasibility/Gap Analysis  for AIG, USA.

 

June 18, 2012 to Jan 31, 2013 – at Marlabs Sofware Private Limited  as Senior  Business Analyst/Scrum Master  deputed to Client location - HSBC GLT.

  • Liaisoning with the business unit and regional business leaders in order to understand the priorities, requirements and needs of the organization and customers, and to provide solutions that enable the business unit to achieve its goals
  • Played Scrum Master Role and implemented Agile projects.
  • Currently working on consulting assignments in Wealth Management domain focussing on implementation of advisory solutions, portfolio analysis solutions, wealth management products etc.
  • Continuously interacting with HSBC UK teams for managing projects on  life and pensions.
  • Handling portfolio of projects for UK and Europe region on wealth management.
  • Conduct individual interviews and group meetings with key business users / leaders as needed for requirements gathering and requests for change.
  • Understand business processes and elicit information from Stakeholders and SME’s.
  • Interacting with business stakeholders for requirements gathering, analysis, documentation and preparation of functional specification etc.
  • Review Test strategy & test specifications, assist in Functional testing and provide UAT support
  • Prepare a traceability matrix from the requirements to the functional solution .
  • Responsible for Project Planning, Tracking, Status Reporting, Risk Management and Change Management
  • Ensure effective scoping and estimation across projects to produce win-win results
  • Participate in organization’s training, interview and knowledge initiatives.
  • Perform Business Process Improvement using various business consulting tools and methodologies.
  • Create detailed action plans that include organizational change management, resource planning, competitive strategies, and alliances to embark on a new strategic direction and to enable successful deployment of solutions.

 

Major Projects Handled          

 

  1. Re- engineering of Wealth Management Module and incorporation of Portfolio and Performance Appraisal reports in the existing wealth management platform.   
  2. EU Gender Directive  & FATCA

 

July 21, 2011 to June 12, 2012 at HDFC Bank as Business Analyst in the Band of Deputy Manager

Domain : Custody, Depository and Wealth Management

Key Deliverables:

  • Handled portfolio of projects on Custody, Insurance  and Wealth Management.
  • Liaisioning with business, IT as well as external vendors on an on-going basis for requirement gathering for assigned projects and seek timely solutions and to ensure the details of project deliverables are successfully understood and implemented
  • Engaging and coordinating Business Analysis sessions for understanding business processes and mapping them to required business standards..
  • Performing feasibility analysis / Cost to Benefit Analysis on the requirement feasibility and constraints of potential alternative solutions.
  • Performing detailed gap analysis between current (AS IS) & future state (TO BE) business processes models.
  • Created and monitored project plan involving stakeholders from Business, Technology & Product for better transparency, service delivery & highlighting any significant issues.
  • Identify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system.
  •  Creating Business Requirements Specification, Use Cases and detailed process flow.
  • Ensuring requirements fit with the projects overall objectives and dependencies on other projects, and ensure that Product requirements are understood and captured.
  • Coordinate for all stages of project management including elicitation, requirement gathering, system design, development, testing, training, roll out and post-implementation support.
  • Member of Change Control Board(CCB) and validate the changes to the solution/product features.

 

Major Projects Handled                                                                         

Module on Trading and Settlement of Equities, Fixed Income Securities.                                         

Handled enhancements to Life Asia Platform.                                                                                                                                                         

Implemented a new system on Wealth Management                                            

  

June 22, 2009- July 20, 2011 at National Securities Depository Limited (NSDL) as Business Analyst - Band of Assistant Manager in Products and Regulatory Interface Group.  Domain: Depository and Pensions

 

Key Deliverables:

  • Handled  projects related to Depository and Pensions – New Pension System.
  • Feasibility Studies/ Cost to Benefit Analysis on the requirement.
  • Coordinate with the key stakeholders like delivery execution teams for translating the business needs into Business requirements
  • Develop the overall plan for the project, ensuring that all tracks are effectively planned
  • Formulate Use Cases of the functionality and business process flows diagrams and an elaborate Test Plan according to Waterfall Methodology.
  • To draft Standard Operating Procedures (SOPs) for various internal/external stakeholders.
  • To adhere with the regulatory guidelines on productivity and accuracy of the reports being produced for internal audit and compliance
  • Coordinate for all stages of project management including elicitation, requirement gathering, system design, development, testing, training, roll out and post-implementation support.
  • Developed online monitoring of settlement process of stock exchanges and ensuring timely completion of pay in and pay out.
  • Developed online  G- Sec Module for tracking and monitoring  investments by Institutional Investors
  • Interacted with clearing corporations, brokers, banks, share registrars to get feedback on existing features and gathering and documenting requirements for new enhancement.
  • Active participation in Investor depository meet (IDMs) conducted across India
  • Consulting various Corporate and Government Bodies to adopt for its employees in the New Contributory Pension System.
  • Over 30 SAPs conducted for NPS subscribers across India.
  • Travelled across India for trainings related to operational/functional aspects of NPS for entities in NPS.

Major Projects :

  1. Depository Participant Module and Government Securities
  2. Holding of Mutual Fund Units in Demat Form.
  3. Implementation of New Pension System (NPS/ NPS Lite) in India & Tier 2 Contributory Investment for All Citizens of India
  4. Policy Administration System (PAS) -   2  Major Pensions  Implementations  for  Coal India Ltd and NALCO.

June 2008 to March 09, 2009 with Kotak   Mahindra Bank as Business Analyst in the Band of Deputy Manager (Management Trainee) – Retail Branch Banking

  • Managing the High Net Worth customers of the Bank
  • Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the High Net Worth relationships.
  • Sales targets spread across Liabilities, Retail Assets, Business Banking, Forex, Online trading etc.
  • Ensured overall Branch compliance.
  • Identified process improvement opportunities and provided suggestions to re-engineer and implement till the completion.
  • Worked with the subject matter experts (SMEs) in order to develop business process frameworks & optimize business processes which enabled the yearly target to be achieved.
  • Involved in Requirement Gathering, Business Process Design, Business Analysis & Developing Business Plans
  • Developed tool to track the Account profitability report (APR) relationship tagging. The tool was developed specifically to track business done for high wallet customers. 
  • Involved in a complete end to end process of generation of Account profitability reports (APR)/analysis.
  • Involvement in  automation of Productivity reports / CASA Activation / RM scorecards, Profitability reporting etc
  • Developed a full-fledged CRM (sales tracking) tool to track prospecting/sales activity of sales channels engaged in handling high wallet customers of the bank. Objective being to have a record/monitoring of the day to day sales activity done by Relationship Managers as well as have an efficient system based solution for the same.

 

Feb 2008 to May2008 – 3 months (San & Company) – Internship Project on Market Analysis

 

Educational Qualifications

 

MBA Finance & Marketing (Dual Specialisation) from Bharati Vidyapeeth University, Pune.(2006-08)

B.Com (Accountancy Hons.) from Sambalpur University, Orissa.(2003- 2005).

 

Other Certifications

 

  • Certified by AMFI as a Mutual Fund Advisor &  IRDA as an Investment Advisor
  • Certification in Business Analysis from ANISAN Technologies, Inc. –USA, an Endorsed Education Provider by IIBA (International Institute of Business Analysis).
  • ITIL V3 Foundation Certified with 95%- April 2012.
  • Prince 2 (Project Management Certification from APMG, UK) Foundation and Practioner cleared in the July 2012.
  • Certified Scrum Master from Scrum Alliance, USA – October 2012 and Scrum Product Owner – Feb 2013
  • LOMA 280 and 290 Insurance Certification from LOMA, USA. Annuities and Pensions (AAPA 273)

 

Achievements

  • Awarded with Significant Delivery Contribution for Generali France – Aug 2013
  • Certificate of Appreciation from Delivery Head for managing EU Gender Directive Project– A regulatory provision from European Union and FSA – UK.
  • Represented NSDL in various National and International Conferences/Seminars on Depository & Pensions.
  • Awarded with Silver Medal by Kotak Group Head for Best Performance in Kotak Mahindra Bank.   (Sep & Dec 2008).

 

 

Work experience

Accenture, Senior Business Analyst
February 2013 - Present, Mumbai, Maharashtra
Working as Business Analyst on Accenture's product suite - Accenture Life Insurance Platform. Liasoning with senior management to understand and define business requirements and product roadmaps. Manage Product and Customer Releases, Author Business Requirements Document, Functional Requirements, Use Cases, Prototypes.

Marlabs Software Pvt Ltd, Senior Business Analyst
June 2012 - January 2013, Pune, Maharashtra, India
• Liaisoning with the business unit and regional business leaders in order to understand the priorities, requirements and needs of the organization and customers, and to provide solutions that enable the business unit to achieve its goals • Currently working on consulting assignments in Wealth Management domain focussing on implementation of advisory solutions, portfolio analysis solutions, wealth management products etc. • Continuously interacting with HSBC UK teams for managing projects on wealth management and life and pensions. • Handling portfolio of projects for UK and Europe region on wealth management. • Conduct individual interviews and group meetings with key business users / leaders as needed for requirements gathering and requests for change. • Interacting with business stakeholders for requirements gathering, analysis, documentation and preparation of functional specification etc. • Interacting with the technical team to ensure that the requirements are clear and well understood • Review Test strategy & test specifications, assist in Functional testing and provide UAT support • Prepare a traceability matrix from the requirements to the functional solution • Provide inputs for new projects preparation and support the project manager in estimations & other activities • Responsible for delivery of the program/project on time, on budget and acceptable quality. • Responsible for Project Planning, Tracking, Status Reporting, Risk Management and Change Management • Ensure compliance to the SDLC and PMO processes • Review the overall plans and ensuring that all project are effectively planned in terms of priorities and deliverables • Ensure effective scoping and estimation across projects to produce win-win results • Ensure baseline of deliverables at various phases as the project progresses • Conduct Project Kick off and publish the baseline Project plan, Communication & Escalation plan, RACI Matrix and Risk Register. • Conduct workshops to review the Project Plan and baseline the same • Weekly Status reporting that include Budget tracking and weekly Calls on Project Progress with all stakeholders • Participate in organization’s training, interview and knowledge initiatives. • Coordinating with the groups of business unit to determine any issues in services and products. • Perform Business Process Improvement using various business consulting tools and methodologies. • Create detailed action plans that include organizational change management, resource planning, competitive strategies, and alliances to embark on a new strategic direction and to enable successful deployment of solutions. • Incorporate best practices & development methodologies into every stage of the project management lifecycle. Major Projects Handled 1. Auto Enrolment of Subscribers for Pensions – Regulatory project as per the norms of FSA. 2. Re- engineering of Wealth Management Module and incorporation of Portfolio and Performance Appraisal reports in the existing wealth management platform. 3. EU Gender Directive 4. FATCA

HDFC Bank, Business Analyst in the band of Deputy Manager
July 2011 - June 2012, Mumbai, Maharashtra, India
Domain : Custody, Depository and Wealth Management • Liaisioning with business, IT as well as external vendors on an on-going basis for requirement gathering for assigned projects and seek timely solutions and to ensure the details of project deliverables are successfully understood and implemented • Engaging and coordinating Business Analysis sessions for understanding business processes and mapping them to required business standards. • Suggesting appropriate technology-based solutions for enhancing functional efficiency of the organisation and achieving business excellence. • Performing feasibility analysis / Cost to Benefit Analysis on the requirement feasibility and constraints of potential alternative solutions. • Performing detailed gap analysis between current (AS IS) & future state (TO BE) business processes models. • Analysis and presentation of project objectives and benefits to varied audiences including senior management. • Created and monitored project plan involving stakeholders from Business, Technology & Product for better transparency, service delivery & highlighting any significant issues. • Identify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system. • Creating Business Requirements Specification, Use Cases and detailed process flow. • Working with operational and product partners to produce accurate and relevant business analysis documentation within agreed timeframes. • Raising Fund Proposing Note for the cost of developing the project and get it approved from key Stakeholders. • Ensuring requirements fit with the projects overall objectives and dependencies on other projects, and ensure that Product requirements are understood and captured. • Completing training documentation and training programmes to be handed over to operations teams and working with Release teams to minimise the impact of project change on operational users, clients and other stakeholders. • Stakeholder communication & alignment of project status/issues via review meetings and update tracker sheets. Major Projects Handled Module on Trading and Settlement of Equities, Fixed Income Securities. Development of Corporate Action Module. Module on Collateral Management for major Stock Exchanges in India Helped in developing Exchange Regulatory Reports Implemented a new system on Wealth Management

NSDL, Business Analyst in the role of Assistant Manager
June 2009 - July 2011, Mumbai, Maharashtra, India
Domain : Depository and Pensions – (Capital Market) Project 1- Depository Participant Module and Government Securities Project 2- Implementation of New Pension System (NPS/ NPS Lite) in India & Tier 2 Contributory Investment for All Citizens of India

Kotak Mahindra Bank, Deputy Manager
June 2008 - March 2009, Mumbai, India
• Managing the High Net Worth customers of the Bank • Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the High Net Worth relationships. • Profiling Customers and provide financial products to meet customer needs • Ensuring the highest levels of service to the High Net Worth customers • Providing Financial planning & Investment Advise • Sales targets spread across Liabilities, Retail Assets, Business Banking, Forex, Online trading etc. • One point contact for all requirements of High Net Worth customers in the Branch • Acquisition & Servicing of High Net Worth customers • Ensured overall Branch compliance. • Identified process improvement opportunities and provided suggestions to re-engineer and implement till the completion. • Worked with the subject matter experts (SMEs) in order to develop business process frameworks & optimize business processes which enabled the yearly target to be achieved. • Involved in Requirement Gathering, Business Process Design, Business Analysis & Developing Business Plans • Developed tool to track the Account profitability report (APR) relationship tagging. The tool was developed specifically to track business done for high wallet customers. • Involved in a complete end to end process of generation of Account profitability reports (APR)/analysis. • Involvement in automation of Productivity reports / CASA Activation / RM scorecards, Profitability reporting etc • Developed a full-fledged CRM (sales tracking) tool to track prospecting/sales activity of sales channels engaged in handling high wallet customers of the bank. Objective being to have a record/monitoring of the day to day sales activity done by Relationship Managers as well as have an efficient system based solution for the same.