Having started my career as an Informix 4gl programmer I have a strong technical background and an in depth understanding of all aspects of the software development lifecycle. I have extensive experience in Waterfall, Agile and other SDLC methodologies for medium to Enterprise-level, application development, system integration and implementation projects.
Having successfully delivered South Africa’s first Mobile Number Portability project, as the Lead Business Analyst, I have taken on roles that require me to take ownership of the requirements analysis, design, scheduling, construction and delivery of solutions to meet the client's expectations. I possess excellent customer relationship and stakeholder management skills as well as the ability to communicate effectively with internal and external Stakeholders, senior Management and project team members.
Optus, Snr Business Analyst/Project Manager
February 2012 - Present, , Australia
Oversee, implement and manage all new Digital Service products in Optus Wholesale including ensuring all system requirements are documented, implemented and communicated effectively as per the Business requirement.
Ericsson, Agile Product Owner/Project Manager
August 2010 - December 2011, Johannesburg, South Africa
As Project Manager and Scrum Product Owner for the Ericsson Education Suite this role required me to develop and oversee the end to end development of a comprehensive Education solution that integrated Ericsson proprietary systems and 3rd party applications.
Standard Corporate and Investment Banking, Snr Business Analyst (Agile)
July 2009 - June 2010, Johannesburg, South Africa
As a Senior Business Analyst team member, in a Scrum team, my main role was to ensure all applications used in the Compliance and Investment Administration area continuously fulfilled regulatory and compliance requirements. I was also the Lead Business Analyst / PM in the SWIFT decommissioning project.
iBurst, Principal Consultant
June 2008 - June 2009, , South Africa
Principal Consultant responsible for assisting iBurst to identify and implement their new Enterprise solution which included a new Customer Relationship Management (SalesLogix) and Enterprise Resource Planning (SAGE) systems with full integration into a third party Billing system (Leap – FTS.
Vodafone , Lead Business Analyst
September 2005 - May 2008, ohannesburg, South Africa
Lead Business Analyst for South Africa’s first Mobile Number Portability project and Snr Business Analyst/PM for all CRM Loyalty applications.