Full Sail University, Sr. Project Manager, CSM
March 2012 - Present, Winter Park, FL, United States
Manage multiple projects for the Information Systems division of the Full Sail IMT department. Liaison between internal development and stakeholders. Run daily Stand Ups, Sprint Planning, Sprint Reviews, and Retrospectives.
Full Sail University, Sr. Systems Analyst
December 2010 - March 2012, Winter Park, FL, United States
Tier 2 support for various departments, technical liaison to Enterprise level vendors, technical liaison to internal development, Upgrade coordinator for S.I.S., Business Analysts on multiple projects, and project coordinator.
Full Sail University, Applications Support Coordinator
September 2005 - December 2010, Winter Park, FL, United States
Helpdesk support for S.I.S. issues, worked with S.I.S. vendor on issues, liaison between IT and business units on all S.I.S. issues. Assisted in developing workflows to increase productivity and decrease cost.
Full Sail University, Assistant to the Director of Financial Aid
September 2001 - September 2005, Winter Park, FL, United States
Provided clerical assistance to the Director of Financial Aid including event planning, file organization, liaison with IT, and default prevention counseling.
Clear Channel Communications, Program Director Assistant
July 1998 - March 2001, Oklahoma City, OK, United States
Personal assistant to three program directors for various radio stations. Provided clerical duties, budget reporting, event planning and artist relations liaison.