With over 18 years in the Information Technology, I have a wide range of experience in Project Management, Test Management, Release Management, CRM rollout, Data Conversion, Implementation, Integration and Development for the Telecommunications and Manufacturing Industries. I am also certified in PMP®, Prince2™, ITIL®, ISTQB & Agile (Scrum) Methodologies and also member of PMI (Project Management Institute, USA) & APM (Association of Project Managers, UK).
In various roles and Client assignments, I had been involved in coordinating and implementing business technology solutions and computer applications for large, complex business systems in various roles both as a Manager and an Expert in ICT industry. I have expertise in data assurance, setup of highly available and high performance environments, database design, technical architectures, systems integration and management of Test environments i.e. System Test, User Acceptance Test, Acceptance Test, Operational Readiness Test and Pre-Production Shakedown Test.
I bring together a broad functional knowledge in Telecommunications Industry comprising of OSS/BSS systems including Customer Care & Billing (both Prepaid & Postpaid) and CRM products with a strong system background and profound management skills and I am capable of leading international technical teams.