Amy Kahrim

  

Certifications

Certified ScrumMaster

Biography

Amy Kahrim PMP CSM

I began my career as a software engineer and quickly advanced through the ranks earning the respect of both my peers and management along the way. In recognition of my competence and character I was ultimately promoted into a coveted management role within the development team. I went on to successfully lead a group of web application specialists in implementing and deploying the company’s first system’s quality and performance program. It was during this time that quality and process control became a focal point in my career and led me to combine my proficiency as an IT professional with the skills and leadership of a project manager. I pride myself on being extremely effective in ‘translating’ the strategic vision of the business between the leadership and technical staff to facilitate timely results that generate value and revenue for the organization.

 

Today, I am the Manager of the PMO within the Global Services and Delivery Team. I manage a group of skilled project and program managers that are tasked with spearheading an effort to build a more mature, value-driven, and strategically focused Project Management team across the organization. I have both a bachelors and masters degree in Computer Science, along with the following industry certifications: Project Management Professional (PMP), Certified SCRUM Master (CSM), and ITIL v3.

 

Please browse my 30+ recommendation on LinkedIn: 

http://www.linkedin.com/in/amykahrim

Work experience

,
- Present,

Verio, Inc 

Boca Raton, FL

 

Mgr, Project Management Office (Global Services & Delivery) 

·         Driver of business direction through effective Project Portfolio management, program & project status reporting, roadmap planning, and resource allocation reporting.

·         Decreased time-to-market time by 1/3 through process re-engineering and implementing an agile SDLC process.

·         Authored and implemented an ITIL based Stage-Gate methodology that improved product quality and reduced support costs.

·         Authored templates and checklists that improved the quality of the project management team; increasing PM satisfaction by 60% throughout the organization.

·         Increased project collaboration across the organization through SharePoint and effective meeting techniques.

·         Requested program/project manager of enterprise-level web based projects for Fortune 500 clients.

·         Successfully increased output of project team by augmenting available project resources through the strategic use of third party and outsourcing vendors.

·         Cultivated productive relationships with key decision makers and manage personnel on a global basis to achieve corporate goals.

·         Participate in strategic planning with comprehensive knowledge of management, organizational development, team building and project execution.

·         Accountable for project success within Information Technology (IT), Information Systems (IS), Operations, Telecom, Customer Care & Technical Support, Internal Support, Migrations, and Global Sourcing.

 

Project Manager II (IS)

·         Proven ability to deliver multiple concurrent projects on-time through expert prioritization and organization of work efforts and project team resources.

·         Able to influence management in a highly matrix organization for top-notch resources to ensure high quality and productivity on key projects.

·         Expertly utilized previous web and internet development skills to manage highly technical and complex projects.

·         Delivered PCI Merchant Compliance project saving the business over $50K in monthly penalties and eventual cancellation of credit card processing.

·         Rescued failing projects that were critical to the business’s strategic goal and revenue generation.

·         Top notch risk identification and management, conflict management, and issues resolution.

·         Ability to successfully manage projects within multiple SDLC processes; Waterfall, SCRUM/agile, iterative and combinations thereof.

 

Technical Team Lead  (IS)

·         The lead software engineer and resource manager of a specialized team of quality and customer focused web developers that delivered revenue

·         Authored requirements and use cases that bridged the gap between the business world and the technical resources.

·         Highly focused on quality and continual improvement.

·         Engineering representative for customer-facing meetings; including requirements exploration and gathering, status updates, deployment planning, and customer acceptance.

 

Software Engineer II (IS)

·         Developer of web applications and backend ordering, provisioning and billing systems.

·         The lead developer of a product configuration system that reduced support costs by allowing customers to configure and manage their hosting products and increased revenue by providing automated product up-sell opportunities for internal Sales team.

·         Specialized in re-engineering applications to improve performance and quality.