Director - Global PMO
Program / Project Manager
Process Reengineering / International Projects / Team Leadership / Program Management / Customer Relations / Productivity Improvement / Crisis Management / Change Management / Cost Control / Systems Development
Director of the Global Project Management Office implementing US and global projects for Fortune 100 John Deere, Inc. as well as directed multi-functional teams implementing US and global projects for Fortune 100 Motorola, Inc. Skilled in multi-cultural client relations, delivering projects in Europe, South America, and Asia. Skilled in multi-cultural client relations, delivering projects in Europe, South America, and Asia. Used initiative, innovation, and broad knowledge of systems and software to ensure on-time and on-budget installations. Led technical infrastructure troubleshooting, providing consistent, high-quality service. The following were achieved at both John Deere, Inc. and Motorola, Inc.:
John Deere Creation of a Global PMO within John Deere Agri Services. Project managers in 6 locations: Lathrop, CA, Ft. Collins, CO, Hutchison, KS, Alpharetta, GA, Hoffman Estates, IL, and Rennes, France. Completion of Optigrow Project in UK, and TMA (Territory Market Analysis) on-time and on-budget. Member of the JD-SDP Council, PM Community of Practice, Enterprise Project Management Leadership Team
Motorola Managed consolidation and relocation of call centers, ensuring uninterrupted customer service 10 Customer Support Engineers / Technicians in 3 locations: Schaumburg, IL., Marlboro MA, and Horsham, PA. Guided German customer in selecting most functional and cost-effective new sites in Germany Led team that established wireless communications for FDNY following 9/11 terrorist attack Used initiative to ensure that cable installation project in Peru was completed on schedule Key Characteristics:
Analyze situations rapidly. Win cooperation at all levels. Decisive. Work alone or as part of a team. Exceptional team player. Strong group communicator. Highly knowledgeable of international markets. Resourceful. Meet demanding objectives. Recognized authority in my area. Natural leader and motivator. Perform against tight deadlines.
BS, Management and Business, National Louis University.
Masters Certificate, Project Management with Specialty in Global Business Management, George Washington University.
PMP Certification. PMI Chicago Chapter and Quad Cities Chapter Member
CSM Certified ScrumMaster.