A Healthy Daily Scrum
How to Institute Healthy Attitudes Toward the Daily Stand-up Meeting
23 April 2014
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During the transition of a company from the traditional method to Scrum, we faced a lot of problems in changing the culture and mind-set of the development team, due to their long-term dependence on command and control as used in the traditional way.
The symptoms of this problem were clear in their attitude during meetings. At the beginning of the Daily Scrum, no one on the team would speak -- everyone was waiting for the ScrumMaster to ask them the three questions! Even after they understood that no one would ask them every time, and these were meetings for peers on team to discuss and be committed toward each other -- not status reports for the ScrumMaster -- they would start to speak but still always look toward the ScrumMaster, not toward their peers.
We then tried a new way of arranging the Daily Scrum: We actually excluded the ScrumMaster and product owner from these meetings for a short period, to give the team the confidence to be self-organized and begin discussing their commitments without any influences.
In such a case, how can the ScrumMaster check that they are managing the Daily Scrum in the right way? Actually, we found a way, which was to record the Daily Scrum meeting. Afterward the ScrumMaster played it and informed the team of any of his concerns, which they could discuss and handle in their next meeting.
We continued with this scenario for about a week. After that the ScrumMaster and the product owner began to attend the daily meetings again -- but by then the team was confident enough and had become self-organized enough to conduct a healthy Daily Scrum.
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