Are You My Customer or My Partner?
"IT as a Business" (ITAAB) has been a common marketing slogan and business model promoted by thought leaders from firms such as Gartner, Forrester, and Forbes in the past ten years.1 At its core is a philosophy of managing IT as a self-sustaining ...
Scrum Master and Scoutmaster: Similar Servant Leadership Roles
When my son joined Troop 19 in Normal, Illinois, I also joined as an Assistant Scoutmaster. The Scoutmaster, Fred, has over 40 years of teaching and coaching Boy Scouts - - and mentoring new assistant scoutmasters like me.
When the ...